Service terms

Professional Service Agreement


1. General Disclosures and Limitation of Liability

• This Professional Service Agreement governs all consultations, services, and interactions between the client (You) and the service provider (We).

• We provide our services on an as-is basis, to the fullest extent permissible by applicable law. No guarantees, warranties, or assurances are made concerning the accuracy, effectiveness, or outcomes of our services.

• We expressly limit our liability to the fullest extent permitted by law. You agree to hold us harmless and indemnify us against any claims, losses, or damages resulting from your engagement with our services.


2. Confidentiality and Exceptions

• We maintain strict confidentiality regarding all client information, except where disclosure is required by law, court order, or applicable business regulations.

• Confidentiality standards apply to all service providers, including employees, affiliates, and independent contractors.


3. Service Provider Standards

• All service providers, regardless of their relationship with us, adhere to the same high standards of professionalism and industry-grade data protection.

• Data in motion or at rest is stored within the United States and secured to meet applicable industry standards.


4. Third-Party Disclosures

• We are not responsible for the actions, omissions, or inaccuracies of third parties, even if their services are utilized as part of our work.

• No guarantees are provided for third-party service capabilities, timeliness, or accuracy.


5. Terms of Service and Financial Agreements

• All consultations and services are billed as agreed, and full payment for rendered services is required within the specified timeline.

• Late or nonpayment may incur additional fees or daily interest charges, calculated per annum.

• Any service extensions, beyond those initially agreed upon, may require separate financial arrangements.


6. Refund Policy

• Services rendered are non-refundable, regardless of satisfaction.

• If a service is deemed legally or practically unfeasible, no charges will be made for unrendered portions. However, charges for consultations and preparatory work remain due.


7. Scope of Services

• We offer customizable solutions, including:

• Direct execution of tasks.

• Training clients or their personnel.

• Comprehensive management of issues within our expertise.

• Services requested must comply with applicable federal, state, and local laws, as well as copyright and trademark regulations.


8. Arbitration and Dispute Resolution

• All disputes will first attempt informal resolution. If unresolved, binding arbitration will apply under the jurisdiction of the State of Tennessee.

• Any legal expenses incurred due to arbitration or contract execution are solely the responsibility of the client.


9. Jurisdiction and Severability

• This agreement is governed by the laws of the State of Tennessee.

• If any provision of this agreement is found unenforceable under applicable law, the closest enforceable interpretation will apply, and all other terms will remain in effect.


10. Additional Rights and Protections

• We reserve the right to adjust terms and extend service offerings based on your evolving needs, with prior agreement on financial adjustments.

• By engaging our services, you authorize us to act as necessary to fulfill your request, including negotiating, entering into agreements, or closing accounts on your behalf, within the scope of our services.


11. Client Responsibilities and Legal Compliance

• You are solely responsible for ensuring your requests comply with all applicable laws.

• Any expenses incurred during the execution of services are your responsibility.


12. Indemnification and Hold Harmless Clause

• You agree to indemnify and hold us harmless from all claims, damages, and liabilities arising from or related to your engagement with our services, including but not limited to legal fees, expenses, and actions required to fulfill your requests.


By engaging with our information, platforms, products, data, or agents and affiliates, and any of the offered services, you acknowledge and agree to these terms, which are binding in nature and will be enforceable to the fullest extent within order orders, diction, and survive, change and alteration, even the covering of the professional relationship.